Initially, data is being uploaded to the system by the IT provider Webropol using spreadsheets populated by the Board iMatter Lead and their team. Over time, this data will need to be maintained to reflect changes in team membership and organisational structures. Until such time as any link with the e:ESS system is possible (see below), this will be coordinated by the Board iMatter Lead with Team Managers also responsible for making amendments to team membership on the system as and when this changes. See support for managers for further detail.
My iMatter Data
My iMatter Data
When you participate in iMatter you will be invited to start the process by completing a short questionnaire that seeks your views on your experience at work over the previous 12 months. This will be done using an online tool or paper questionnaire.
There will be a 29 questions broken down into 3 areas
- About you
- Your Team/Your Manager
- Your organisation
Please complete and submit your questionnaire during the period the tool is open to you. This section explains what happens with data about you and data that is provided by you during the iMatter process. This process is ongoing and will be repeated annually.
How do my personal details get on to the IT system and how close is it maintained? Read More
Who will see my responses? Will they be disclosed to my line manager? Read More
Your personal responses will only be accessible to Webropol, who are the company providing the IT system which holds the iMatter data, processes any paper questionnaires and produces the team reports. No one else, including your line manager, will see anything other than aggregated and anonymised data. See our team’s data page for further details.
How will those without PC access who are completing a paper questionnaire return this? Read More
Pre-paid addressed envelopes will be supplied via Health Board iMatter Leads and their teams to Team Managers to distribute with copies of the paper questionnaire where colleagues are not able to complete the questionnaire online. These envelopes should be posted by individuals and will go directly to Webropol, the iMatter system provider.
How will completion be monitored? Will there be something in place to stop people completing multiple returns? Read More
The IT system records the data as it is submitted, and a barcode for your team is included in the paper questionnaire to allow your responses to be scanned in to the system by the IT provider, Webropol, where necessary. A number of safeguards are in place to combat fraudulent completion. These include Webropol being able to see who has completed duplicate questionnaires. Additionally, any returns of over 100% for a team will be rendered null and void.
I don't want my non-participation in the survey to be known close to anyone. Will my manager or anyone in my team know that I haven't undertaken the survey? Read More
Team managers and team members will know how many people have completed the questionnaire, but will not be able to identify individuals who have/have not participated. There are lots of good reasons to complete the questionnaire, but if you don't then unless everyone in the team fails to participate there will be no way of knowing that you didn't.
However a response rate of 60% is required in order for a team report to be generated. Further, where a team is less than 5 people a report will not be provided unless 100% of those invited to do so complete the questionnaire. See the 'participating' section for further details.
When E:EES is up and running, will everyday changes in reporting as people leave/change roles be automatically updated in the imatter system? Read More
The iMatter system will have the capability to link with other systems. It is anticipated that this will include e:ESS (the electronic employee self service system for NHSScotland) when it is fully operational. However, no specific plans or timescales are in place for this yet.